Hello
With over 18 years of administrative, customer service, and operational support experience, FSB Supportive Solutions was created to take the weight off your shoulders—so you can focus on the parts of your business you love.
Founded by Felicia S. Booker, a seasoned professional with a background supporting major institutions like Truist, American Express, ITG Brands, and Paychex, FSB delivers reliable, behind-the-scenes assistance with excellence and care. Felicia’s hands-on experience across finance, customer care, compliance, and operations gives clients a unique edge—they’re not just getting help, they’re getting insight.
We specialize in:
-
Virtual Assistant Support
-
Bookkeeping Services (QuickBooks Certified)
-
Client Communication & Scheduling
-
Back-Office Admin & Workflow Management
Whether you’re building something new or bringing structure to a growing vision, we’re here to help you stay organized, clear, and ready for what’s next.
Let’s get you set up.
— Felicia S. Booker
Founder, FSB Supportive Solutions
My Story
Hi, I’m Felicia S. Booker, founder of FSB Supportive Solutions.
With over 18 years of experience in administrative support, customer service, and compliance-focused roles at companies like Truist, ITG Brands, American Express, and Omni Interactions, I’ve built a career on helping others feel organized, confident, and well-supported.
After years of working behind the scenes in roles that required precision, patience, and people skills, I realized something powerful: my gift is support. Whether it's coordinating documents, resolving service issues, or making sure deadlines don’t slip through the cracks—I’ve always been the steady hand people can rely on.
That’s why I launched FSB Supportive Solutions.
This business was born out of a desire to serve small business owners, entrepreneurs, and everyday professionals who need trustworthy help managing their back office. From virtual assistant services to QuickBooks-certified bookkeeping support, my goal is to give you peace of mind and help your business shine.
I believe in purpose, faith, and good work—and I bring that energy into every task I touch.
If you're ready to take some things off your plate, I’m ready to help.
Let’s get you set up.
Warmly,
Felicia S. Booker
Founder, FSB Supportive Solutions
Contact
I'm always looking for new and exciting opportunities. Let's connect.
743-241-0344